For our clients that are using the CA-Legal version of the eCandidus™ Desktop for Law, the steps to upgrade are as follows:

Preparation

• Download the eCandidus™ Server.
• Download eCandidus™ Desktop.
• Call us to obtain the passwords, and unpack the install packages into a shared place in your network.
• If you are updating multiple stations, you can save some time by downloading the Microsoft .NET 3.5 Framework (Full package) once, instead of downloading for each station.

Backups

• Backup your MS SQL database.

Update the Server

• Dwnload Microsoft .NET Framework 3.5 and install it.
• Uninstall eCandidus™ Server from your server.
• Install the new eCandidus™ Server.  See the instructions here.
• Check the installation by opening a browser and looking at http://localhost/eCandidusService/DB.asmx.  A list of functions should appear.
• Call us so we can change your system type in our servers.

Update one Station

• Download Microsoft .NET Framework 3.5 and install it.
• Uninstall eCandidus™ Desktop.
• Install the new eCandidus™ Desktop.
• Launch eCandidus™ Desktop.
• Log in as System Administrator.
• Update the System Tables by running Settings:System and clicking on theeCandidus™  icon.
• Update the Address Book search so you can search by Social Security number by running Synchronize:Objects and selecting the Cases table.
• Update the Case Injury section by running Import:From CA-Legal.

Update the Stations

• Download Microsoft .NET Framework 3.5 and install it.
• Uninstall eCandidus™ Desktop.
• Install the new eCandidus™ Desktop.

Getting up-to-date with EAMS

• Log in as System Administrator.
• Use the Address Book:Share Desk:Get Addresses to get:
      WCAB
      EAMS Claim Offices
      EAMS Representative Offices
• Use the Forms:Share Desk:Get Forms to get the Workers Compensation EAMS forms.

More information on EAMS is available here.